INSTRUCTIONAL DESIGN

I start with a detailed front-end analysis including interviews (decision makers, stakeholders, high-performers, etc.), review of existing materials, focus groups, surveys, input from job incumbents, etc.
Once I know the outcomes or the results expected from the target audience, I typically identify core proficiencies, examples of mastery performance, estimated time to proficiency, etc.
In most cases, I'll design a blended learning solution with a Learning Path that identifies learning activities. Deliverables may include: Learner Activity Guides, Manager Activity Guides, Interactive Onboarding Guides, Individual Learner Development Plans, Knowledge Assessments, Performance Assessments, etc.

For courses/workshops/seminars, I'll develop facilitator support materials such as: Leader Guides, PowerPoint Presentations, Scripts, Video, Audio, Train-the-Trainer Sessions, etc. For the learner, I'll develop materials such as: Participant Guides, Job Aids, Case Studies, Simulations, Behavioral Checklists, etc.

I've helped launch 20 pharma and medical device products (Prozac, Humalog, Actos, Uloric, InSynch Sentry, Stellarex, Humalog Pen, BreathTek, etc.).
In these types of projects, deliverables typically included: Pre-launch Modules, Annotated Reprints, Breakout Session Leader Guides, PowerPoint Presentations, Participant Guides, Case Studies, Games, Assessments, etc.